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Casualty Adjusting

The Casualty Adjusting course teaches the principles of Law and Legal Liability, Automobile and General Liability principles with emphasis on the Personal Auto Policy and Commercial General Liability coverages.

Course information
Price

$2,995.00

Duration

2 weeks

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Updated with the latest editions of the ISO ™ policy forms for the Personal Auto Policy, Commercial General Liability Policy, Garage Policy and Homeowners Section II and Aircraft Policy. Expanded emphasis on statement taking exercises and significant case law review. The Casualty Adjusting course teaches the principles of Law and Legal Liability, Automobile and General Liability principles with emphasis on the Personal Auto Policy and Commercial General Liability coverages. Actual cases are studied to enhance the student’s ability to apply principles to practical applications.

This course takes the student beyond the textbook lecture experience. The many workshops and case studies build confidence and skills and provide a basis for effective, professional quality claims handling.

Upon successful completion of this course, the student should have the skills necessary to evaluate coverage, investigate the claim, determine legal liability, and execute proper resolution for casualty claims.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Audience:

Entry-Level adjusters for insurance carriers, third party administrators and self-insured companies who are assigned casualty losses.

Supervisors and managers who require a basic understanding of casualty claims handling. 

Current claims adjusters who need more knowledge of casualty claims adjusting. 

Independent adjusters who need training in casualty claims adjusting techniques.

PreReqs:

None

Syllabus:

Introduction to Insurance 

Lines of Insurance 

Review of Carriers, Policies, Regulations 

Understanding Medical, Legal and Insurance Terms


Principles of Law
 

Common and Statute Law 

State and Federal Court Systems 

Litigation – Practice and Procedure 

Case Law and References 


Aircraft and Garage Policies
 

Introduction to Coverages 

Investigating Losses 


Statement Taking
 

Why We Take Statements 

Techniques and Guides 

Critique Workshop 


Automobile Liability and Coverage
 

Principles, Concepts, Negligence 

Review in Detail the personal Auto Policy 

No-Fault Coverages (auto reparations) 

UM, Med Pay, Physical Damage 

Business Auto Policy 


Principles of Legal Liability
 

Tort vs. Contract Law 

Negligence Theory 

Comparative vs. Contributory Negligence 

Law of Contracts 

Workshop and Case Study 


Auto Physical Damage Claims
 

Terms 

Coverages 

Total Losses 

Salvage 

Diminished Value and GAP Insurance 


General Liability
 

CGL Coverage – Occurrence/Claims Made Policies

Premises and Products Liability 

Personal Liability 

E & O Coverages 

Investigation Techniques/Workshops 


Personal Liability
 

Review in Detail the CPL Policy 

Analyze Case Studies 


Good Faith Claims Handling
 

Ethics, Documentation and Professionalism

Unfair/Fair Claims Practices 


Damages
 

Measures of Damage, Admissibility 

Collateral Source Rules 

Latest Trends in Case law 


Evaluation and Settlement
 

Reserves and Statistics 

Facts, Law, Evidence, Injury or Damage

Settlement Values, Techniques 

Negotiating – Insureds, Claimants, Attorneys

Dealing with Attorneys 

Releases 

Subrogation 


Special Feature
 

Pre-course study material to familiarize the student with insurance, legal and medical terms. Statement-taking exercises to build interviewing skills.

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