Top links and logo

Enroll with us

Thank you for choosing to enroll with us. You'll find all the information you need to enroll and our terms and conditions here. Should you have any questions please contact us at 1-800-233-7095

 

Payments & Cancellations
  • Payment options

    Tuition and Lodging fees for our instructor-led courses are due by the first day of the scheduled course. Acceptable forms of payment include check, cashier’s check, money order and credit card.  Vale Training Solutions accepts Visa, MasterCard, Discover and American Express. All checks should be made payable to Vale Training Solutions.

  • Cancellation information

    Should a student be unable to attend a course, they may contact Vale Training Solutions, via e-mail, for a courtesy transfer to a future course OR they may send a participant to take their place for the scheduled course.

    Refund/Cancellation – All requests must be made in writing via e-mail at registrations@vale-ts.com.

    Full Refund less fees – Two business days prior to the course start date for a refund of the full tuition less the tuition deposit and a $50.00 administrative fee.

    Tuition Deposit can be applied to any future class.

    No Refund: If e-mail notification is received in less than 2 business days prior to the start date of class.

    Transfers

    After registration, a student may transfer to another course date, as long as the request is received in writing to registrations@vale-ts.com at least 48 hours prior to the start of the course.

    The transfer from one class date to another will be allowed at a transfer fee of $100.00, and the new course date must fall within one year of the original course start date.

    In the event a student needs to request a second transfer for the same registration, a transfer fee in the amount of $150.00 will be charged.

    A maximum of two (2) transfers will be allowed per student per course registration. In the event the student cannot attend, please refer to the cancellation policy above.

    Lodging

    Students choosing to secure lodging on their own will do so at their own risk.  In the event that Vale Training Solutions must cancel a course due to a scheduling conflict, Instructor illness, etc. lodging charges incurred by the student booking their own reservations WILL NOT be refunded by Vale Training Solutions.

    If student books lodging through Vale Training Solutions, no fees will be incurred.

    Course Cancellation

    At Vale Training Solutions, we strive to conduct every scheduled course; however, certain circumstances may result in the cancellation of a course.

    • Minimum enrollment not reached
    • Scheduling conflicts
    • Instructor illness*
      * In the event of cancellation due to Instructor illness, Vale Training Solutions will reschedule the course.

     Notification of Cancellation

    18 days prior to the start of class

    Sent to the student and sponsor via e-mail addresses provided at the time of registration.

    Airfare

    Vale Training Solutions is not responsible for the reimbursement of airfare/change fees due to the cancellation of an event.

Loading more articles