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This workbook is designed to provide a general understanding of damage estimating. Included are 51 pages of photos, illustrations and text. It is presented in three parts. The first section describes vehicle construction, structural realignment, and panel repairs. Section two is designed to familiarize the user with terminology, definitions, and a basic understanding of the location and purpose of vehicle components. The final section uses a sample estimate to illustrate the nine-step process of preparing an accurate estimate.
Each section begins with instructions that explain how to use the workbook and ends with one or more tests that can be checked with the included answer key. This makes the workbook an excellent self-study guide.
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