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Insurance adjusting relies on estimating software to develop a complete and proper estimate. The industry has many different systems used to estimate both auto and property damage. When working for insurance carriers, adjusters may be required to write estimates in specific software based on client requirements. Knowledge of the systems is critical. Additionally, as cycle time is a standard industry metric, knowing short cuts and soft keys to aid navigation and speed the development of the estimate is important to ensure KPI’s are met. Lastly, carriers use the estimating systems to review files; as a result there is little margin for error.