FAQ

Frequently asked questions

• Does Vale offer financing?

  We do not have a “financing” program. However, you are able to make separate payments. We ask for 25% of tuition at registration and the rest is due when the course starts. Several students have signed up for a course 3 months or so in advance and use that time to pay for the course in full.

• Does Vale offer job placement?

  Vale does not have a job placement program in place.  This is mostly due to the large percentage of students already hired with the company that sends them to Vale for training.  

  If you are an Independent Adjuster, you are invited by Sedgwick to take part in their OnDemand program. Click here for details.

• What time does class start?

  Please arrive at Vale on your class start date between 8:00am and 8:25am.  

  You will check in at the front desk and meet in our breakroom with plenty of coffee/tea/water as you await introduction to your Instructor.  

  Class starts promptly 8:30am.

• What are Vale Training travel recommendations?

  Flights:When making flight preparations you can fly into DFW International Airport.  Vale recommends arriving the day before your course starts.

                    Departure Key

                    Courses:Residential Examiner, Residential Policy, Residential Estimating, Advanced Roofing Certification for Adjusters, Commercial Adjusting & BI, Commercial Estimating, Casualty & Liability Loss Adjusting, Auto Estimatics, Accelerated Auto Estimatics – Your class will end on the last Friday approximately by noon.  You may book your return flight after 2pm.

                    Courses:Residential Roofing Contractor Certification, sUAS Drone Operator Certification, Auto Examiner, Tractor-Trailer Estimatics – Your class will end at or before 4:30pm on the last day of your class.  You may book your return flight after 6:00pm.

   

  Car Rental:To travel around town you may rent a car. Some students save on a rental by taking advantage of Vale’s preferred hotels’ shuttle services and/or using Uber or Lyft apps over the weekend.  When you arrive, it is recommended to call your hotel and request a shuttle for pick up.

   

  Hotel:Your course registration may contain a hotel reservation. If you did not make hotel arrangements with your Vale registration, you may do so at a later date. Vale’s preferred hotel price can only be taken advantage of with your registration. Please note, you can expect a reservation email from the hotel directly, no later than Friday prior to course start date. Your reservation will not be posted with them until that date. Fret not! If your reservation is made through your course registration, you will have room!

• Do I need to bring anything with me to class?

  Vale Training has all you need to succeed!

  You will have:

  • a laptop preloaded with your choice of estimating software (if needed), for class use
  • course manual/workbook
  • notebook paper
  • pen
  • highlighter
  • Vale Clipboard

  and any further needed materials to succeed.

• Is there any course preparation?

  If your course requires pre-work, you will receive an email with your registration that will provide detailed directions on pre-work.  

  If you do not receive that email, it is safe to assume there is no pre-work required.

• What is Vale Training's dress code?

  Staff will be dressed business smart.

  We ask that you please look presentable and dress appropriately for your chosen course.

  (Jeans are allowed.)

• What do the students do for lunch?

  There will be an hour lunch break each class day.  

  You are welcome to bring your lunch and use our fridge/microwave.  

  Many students will find a nearby restaurant and carpool.

  A list of nearby recommended restaurants can be provided to you in class.  

  If you are staying at one of our partnered hotels, the shuttle service is available to you for transportation.

• Where are Vale Training locations?

  Vale consolidated all locations in 2016 to a central location in Texas.  

  All courses are held in Texas.

  2424 East Randol Mill Road

  Arlington TX 76051

  If you are a company and have at least 8 to 10 students, Vale can come to your location.  

   

• Do you offer training at other locations?

  If you are a company and have at least 8 to 10 students, Vale can come to your location.  

• Does Vale offer online courses?

  Vale offers a few online programs that are used as pre-work but are available for purchase, click here for more detail.

  If you are searching for CE options or pre-licensing courses, you may find those here.

• Does Vale offer CE credits with their classes?

  Vale currently does not offer CE’s for all states however it is working to obtain approval. Please contact us to discuss options.

  Call: (800) 233-7095| Email: Submit Inquiry

• Does Vale accept VA benefits?

  Yes!  

  Please see this document for further details. 

• How could I get past Vale records?

  Vale Training only retains records for 5 years.

  If your record is within 5 years, contact us with the information below:.

  • Full Student Name
  • Course Name (or at least the subject matter)
  • Date of Course (or at least the month)

  If you are seeking records 5 years or older you may call Remington College at 1-800-208-1950.

• How can I purchase a Vale Course workbook?

  We no longer sell our workbooks outside of our courses.