Casualty Adjusting

The principles of Law and Legal Liability as they apply to automobile and general liability risks.

Course information



1 week

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The one-week Casualty Adjusting course teaches the principles of Law and Legal Liability as they apply to automobile and general liability risks.  The course focuses on the methods of investigating and determining legal liability, evaluation of damages, reserving, and settlement practices.

Students participate in workshops and case studies to build skills, increase confidence and encourage analytic decision making for self-insured risks. The workshops concentrate on investigating and determining legal duties, burden of proof, comparative fault, damages and the disposition of claims involving automobile and truck accidents, injuries sustained on owned premises by others, property damage to others and other common liability occurrences.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.


Examiners and field claim adjusters of self-insured companies; state, county and municipal government units and adjusting firms who must know legal liability principles and investigation techniques to handle auto and general liability loss exposures.

Supervisors and managers who require a basic understanding of legal liability principles and claim handling techniques.




Principles of Law 

Common and Statute Law 

Systems of Courts – Jurisdiction 

Litigation – Practice and Procedure 

Case Law/References 

Statement Taking

Why We Take Statements 

Techniques and Guides 

Critique Workshop 

Automobile Liability and Coverage

Principles, Concepts, Negligence 

Understanding the Personal Auto Policy 

No-Fault Coverages 

UM, Med Pay, Physical Damage 

Commercial Auto Policy 

Principles of Legal Liability

Tort vs. Contract 

Duties, Negligence Theory 

Comparative – Contributory 

Law of Contracts 

Workshop and Case Study 

General Liability


Good Faith Claims Handling

Ethics, Documentation, Professionalism 

Unfair/Fair Claims Practices 

Deceptive Trade Practices 


Measures of Damage, Admissibility 

Collateral Source, Consortium 

Wrongful Death, Survivor Statutes 

Latest Trends in Case law 

Evaluation and Settlement

Reserves, Reserving and Statistics 

Facts, Law, Evidence, Injury or Damage

Settlement Values, Techniques 

Negotiating – Insureds, Claimants, Attorneys

Releases, Subrogation 


Captioned Reports 

Photos and Diagrams

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