Property Adjusting

Learn property insurance coverage, property claims adjusting, and scoping and estimating residential dwelling damage.

Picture of kitchen with fire damage
Course information
Price

$3,995.00

Duration

3 weeks

Click on a date below to register:

June 6 – 24, 2022
July 11 – 29, 2022
August 8 – 26, 2022 (offering week 3 with live option)
September 12 - 30, 2022

Please check back if your course is not yet open for registration

*New
Vale is now offering select courses with a live/hybrid option.

We offer the the property adjusting course with a live/hybrid option once per quarter. The next hybrid course will be offered August 8 – 26, 2022.

The format allows for the initial portion to be virtual with the final week to be classroom-based. The live classroom sessions will be hybrid. We will broadcast all live sessions to participants following our current virtual delivery protocols. This reflects interest in travel cost savings, learner scheduling challenges and the efficiency of having some production time retained by the virtual attendees.

*New
Labs

For students traveling to our facility, we will offer 1 hour of instructor mentoring at the close of each classroom day. This daily post class session will be focused on a unique claim and will allow for one-on-one time with our instructor along with a graded assignment. Additionally, these students will be provided access to Vale’s Learning Sparks Library – a collection of online assessments with feedback available as part of the Labs experience at the close of the class to reinforce learning for 90 days following the completion of the course. The library includes hundreds of assets. It will be made available to classroom learners. The cost for the lab session will be $499.

Course description

An intensive three-week course on property insurance coverage, property claims adjusting, and scoping and estimating residential dwelling damage.  It is designed for entry-level and experienced students who must be able to understand and apply policy language from standard Homeowners and Dwelling policies as they relate to investigating and handling property claims. 

The course includes the application of construction estimating concepts to residential building damages.  Students prepare estimates on the latest versions of the industry’s leading electronic estimating systems.

Strong emphasis is placed on learning how to read and apply the language in the ISO Homeowners (HO3) policy. Throughout the course, coverage application and structural estimating are integrated using workshops and claim scenarios to challenge the students to apply what they learn.

The student will learn to prepare damage estimates on their choice of electronic estimating systems, practice reporting and produce statements of loss just as they would in the real world of property claims adjusting. Arson, fraud, documentation techniques, reporting formats and good faith handling are also emphasized.

Upon successful completion the student will have the skills to analyze and apply property coverages, be able to investigate the cause of loss, prepare an electronic estimate, prepare a report package and negotiate and settle property losses.

Audience:

Entry-level adjusters and claim service representatives who will be assigned property losses involving Homeowner, Dwelling, and Condominium policies. Individuals with limited experience who will become catastrophe adjusters handling weather-related property losses resulting from hail, wind and/or water damage.

PreReqs:

Attendees must be capable of operating Windows-based programs. Sponsors will need to indicate estimating program selection at the time of Registration.

Syllabus:

Insurance Basics 
Insurance Principles 
Policy Structure 
Provisions Common to Property Policies 

Contracts
 
Elements of a Legal Contract 
Distinct Characteristics of an Insurance Agreement
Rules for Interpreting policies 

Property Coverages
 
Dwelling and Other Structures
Personal Property
Loss of Use 
Additional Coverages 
Selected Endorsements 

Causes of Loss
 
Open Peril vs.. Named Perils 
Analysis of Specific Perils 
Court Cases 

Adjusting Losses
 
Duties After a Loss 
Determining Value and Loss 
Apportionment of Losses 
Resolving Coverage Issues
Negotiation and Settlement 
Subrogation/Dispute Resolution 

Investigation 
Theft/Fraud Indicators 
Photos & Diagrams 

Projects
 
Workshops on Coverage 
Loss Scenarios 
Testing and Evaluation 

Reporting
 
Documentation of Events 
Captioned Reports 
Statement of Loss Format 

Good Faith Claims Handling
 
Avoiding Bad Faith 

Structural Estimating Introduction
 
Material Identification, Scoping, Estimating
Diagramming, Trades, Tools 

Rough Carpentry
 
Floors, Walls, Roofs 

Interior
 
Plaster, Drywall, Ceilings, Paneling 

Millwork
 
Trim, Cabinets, Countertops, Stairs

Doors, Windows, Glass
 
Types and Materials 

Flooring
 
Wood, Tile, Vinyl, Carpet 

Decorating
 
Paint, Wallpaper 
Restoration, Deodorizing 

Exterior
 
Siding, Trim, Soffits 
Gutters, Fences 

Roofing
 
Roof Styles, Materials 
Measurements 

Masonry
 
Concrete, Block, Brick 
Chimneys, Stucco 

HVAC
 
Types, Insulation, Ductwork 

Plumbing
 
Rough and Finish 
Water Heaters 
Supply, Containment, Drain 

Electrical
 
Service, Fixtures 

Damages
 
Estimating exercises that cover damages resulting from fire, water, wind, hail, hurricanes, collision and ensuing losses. 

Students who enroll in this course may use the latest versions of: 

PowerClaim
Simsol
Symbility
Xactimate

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