Personal and departmental development

Your claims team are the shop window of your business. We can help establish or update your department’s operational structure as well as map individual career paths.

Picture of people looking at laptop
Creating winning teams

We will help you get the most out of your greatest asset – your people. Helping them reach their highest potential. Keeping them engaged. Providing a clear path to greater responsibility and reward.

Running a claims department is a difficult challenge. In today’s cost-conscious, hiring-controlled environment, claims leaders face daily demands to achieve high productivity and accountability. It isn’t easy to build a successful team of claims professionals who excel at performing well-defined individual responsibilities, while you remain focused on achieving vital organizational objectives.

How we can help
  • Personal Growth Plans

    Obviously, we hope clients will turn to Vale to follow the personal growth plans developed in our OnTrack program, but almost every career path we put together includes courses from a mix of sources.

  • On-line learning system

    We specialize job-specific, technical courses for adjusters, estimators, appraisers and managers. But we also provide on-line learning for software and technology or general business and insurance knowledge.

Who we can help

We provide these claim career services for:

  • insurance carriers
  • brokers,
  • independent insurance adjusters
  • self-insureds
  • third-party administrators
  • risk retention pools
  • government-funded entities

Take advantage of our over 60-year history of preparing claim professionals for performance and leadership to:

  • Define claim unit titles, duties, oversight and interaction plans
  • Identify necessary job function technical knowledge and skills
  • Recognize beneficial attitude and behavior predictors
  • Measure present proficiency levels of personnel
  • Recommend structured career path programs for various roles
  • Propose sequenced list of specific training necessary for each individual
  • Maintain an ongoing record to manage and monitor progress

Please call a Vale Associate at 800-233-7095 or email: learn more about how we can assist you with Career Planning.

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