Workers’ Comp

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Course information
Price

$1,995.00

Duration

1 week

Call 817-633-4800 for details


This one-week class teaches the principles of Workers’ Comp and Employers’ Liability coverage from the claims handling point of view.

Students learn how to determine the compensability of injuries sustained in the course and scope of employment including, occupational illnesses, average weekly wage, compensation rates, waiting periods and retroactive dates, temporary and permanent disabilities, territoriality issues, survivor and rehabilitation benefits and other statutory and coverage benefits.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Syllabus:

History of Workers’ Compensation
Middle Ages – Guilds and Maritime
Industrial Revolution
Common Law
Triangle Shirtwaist Factory
The Progressive Movement
Liability without Regard to Fault
Workers’ Compensation Acts

General Overview of Today’s Workers’ Compensation Systems
State Administration
Types of Financing Methods
Types of Insurance Companies
Federal Law

Common Features
Exclusive Remedy (with exclusions)
Mandatory vs. Elective
Choice of Law
Persons Covered
Injuries and Diseases
Benefits
Course and Scope
Second Injury Fund

Coverage – Workers’ Compensation Policy
Workers’ Compensation
Employer Liability

Coverage – Who is an Employee?
Statutory Employee
Loaned Employee
Leased Employee
Subcontractors
Independent Contractors
Volunteers
Domestics
Agriculture
Pro Sports
Underage
Illegal Aliens

Compensability
Arising out of & Course and Scope of Employment
Premises
Commuting vs. Traveling
Dual Purpose
Deviations
Personal Comfort
Recreational Activities
Horseplay
Injuries after Termination of Employment
Acts Outside of Regular Duties
Acts in an Emergency
Workplace violence

Common Statutory Exclusions
Horseplay
Intoxication
Violation of Statue or Crime
Suicide/Intentional Acts
Stress/Heart Attack/Stroke in certain cases

Compensability – Injury
Sole Cause
Injury vs. Disease
Last Injurious Exposure
Exacerbation vs. Aggravation

Benefits
Indemnity          
Medical
Rehab
Voc-Rehab
Death Benefits

Medical Overview
Human Anatomy
Medical Terminology
Medical Reports
AMA Guides
Scheduled Impairment
Medical Review
Nurse Case Managers
Controversial Diagnosis
IMEs, RMEs and Peer Reviews
Medical Trends
CPT Codes and Billing

Investigation
Overview – coverage, compensability, benefits
Statements
Medical reports
Photos and scene investigation
Records
Subrogation

Claim Handling
First Report of Injury
Three Point Contact
Reserving
Investigation
Medical management
Benefits
Attorney Involvement
Subrogation
Structured Settlements
Dispute Resolution

Fraud
Employee
Employer
Doctor
Adjuster
Surveillance

Bad Faith Claim Handling

Litigation and Third Party Actions

Trends in Workers’ Compensation

Trucking and Commercial Vehicle Claims

Picture of semi truck on road
Course information
Price

$1,095.00

Duration

2 days

Click on a date to register:

March 10-12, 2021
June 21-23, 2021
September 13-15, 2021

Please check back if your course is not yet open for registration

This Virtual Class is designed for adjusters with some experience and knowledge of basic claims adjusting. The course focuses on issues relevant to commercial auto claims, trucking liability, and cargo losses.

Students participate in workshops and case studies to build skills, increase confidence and encourage analytic decision making for commercial risks. With respect to commercial auto, the workshop concentrates on investigating and determining legal liability, tort negligence, damages, and the disposition of claims involving commercial vehicles. Included will be a discussion of issues peculiar to commercial risks, such as vicarious liability, deviation, and inland marine cargo. Commercial vehicles create an assumption of the organization as a target risk requiring expertise in investigating and resolving claims. 

Course is designed for:

  • Insurance Professionals in claims, underwriting, production, etc.
  • Adjusters and claims handlers for insurance carriers and independent companies
  • Third party administrators
  • Self-insured companies
  • Others who are responsible for investigating, evaluating and negotiating casualty claims

Course Details:

Upon successful completion of this course, the student should have the skills necessary to evaluate a file for negotiating, determine the range, evaluate circumstances and other important factors that affect the range, and demonstrate the ability to properly negotiate a claim to conclusion.

For full course outline download the course brochure.

Course brochure: Trucking and Commercial Vehicle Claims

Instructor:

Taught by Vale Training’s Elise M. Farnham, CPCU, ARM, AIM, CPIW.  Elise is an insurance and risk management professional with extensive experience. She is an internationally acclaimed speaker and trainer having designed educational topics ranging from underwriting, to risk management, to claims administration, both casualty and property. Her career advancement from multi-line adjuster to senior management positions gives her real-world experience in assisting today’s insurance professionals in meeting the challenges they face. She has developed training and professional development programs for the industry’s largest organizations and provides expert commentary which is published quarterly. Her articles have appeared in industry publications in the U.S., Canada, and the U.K. As an energetic instructor, her programs are interactive, especially when examining ethical issues relative to the industry. With a life-long career in insurance, Elise is a dynamic speaker and educator.

Key Expertise: Liability, Property, E&O and Bad Faith, Professional Liability, Personal lines auto, Personal lines property, Commercial lines auto, Commercial lines property, Risk Management, Negotiations, Fraud, Flood.

 

Commercial Liability & Negotiations

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Course information
Price

$1995.00

Duration

5 days

Check back for future scheduled courses


This 5-day course will review coverage issues relative to the Commercial Liability policy including investigative requirements for confirming coverage, determining liability, and evaluating damages. The final two days of the program will focus on negotiations including the skills necessary to evaluate a file for negotiating, determine the range, evaluate circumstances and other important factors that affect the range, and demonstrate the ability to properly negotiate a claim to conclusion.

Level: Intermediate to advanced. For those who want to expand their knowledge of coverage afforded by the CGL. Since the course includes evaluation of court decisions, it is recommended that the attendee be knowledgeable about basic claim processes, terminology, and coverage review.

This course is designed for:

  • Insurance Professionals in claims, underwriting, production, etc.
  • Adjusters and claims handlers for insurance carriers and independent companies
  • Third party administrators
  • Self-insured companies
  • Others who are responsible for claim review or coverage and contract analysis

Following completion of this course, attendees will be able to:

  • Summarize the Commercial Liability Policy and intentions of coverage
  • Describe how the CGL differentiates coverage application under each Coverage part – A., B., and C.
  • Analyze how coverage can be altered or limited by the Exclusions, Conditions, and Limits/Valuations/Deductibles
  • Differentiate coverage triggers under the Claims-Made and Occurrence forms
  • Analyze court decisions regarding coverage language and contractual obligations

Course outline:

Course instructor: Elise M. Farnham, CPCU, ARM, AIM, CPIW
Elise is an insurance and risk management professional with extensive experience. She is an internationally acclaimed speaker and trainer having designed educational topics ranging from underwriting, to risk management, to claims administration, both casualty and property. Her career advancement from multi-line adjuster to senior management positions gives her real-world experience in assisting today’s insurance professionals in meeting the challenges they face. She has developed training and professional development programs for the industry’s largest organizations and provides expert commentary which is published quarterly. Her articles have appeared in industry publications in the U.S., Canada, and the U.K. As an energetic instructor, her programs are interactive, especially when examining ethical issues relative to the industry. With a life-long career in insurance, Elise is a dynamic speaker and educator.

 

Casualty Adjusting

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Course information
Price

$1,995.00

Duration

1 week

Click on a date below to register for a virtual course:

July 19-23, 2021
October 18-22, 2021

Please check back if your course is not yet open for registration

The one-week Casualty Adjusting course teaches the principles of Law and Legal Liability as they apply to automobile and general liability risks. The course focuses on the methods of investigating and determining legal liability, evaluation of damages, reserving, and settlement practices.

Students participate in workshops and case studies to build skills, increase confidence and encourage analytic decision making for self-insured risks. The workshops concentrate on investigating and determining legal duties, burden of proof, comparative fault, damages and the disposition of claims involving automobile and truck accidents, injuries sustained on owned premises by others, property damage to others and other common liability occurrences.

Upon successful completion of this course, the student should have the skills necessary to evaluate a file for negotiating, determine the range, evaluate circumstances and other important factors that affect the range, and demonstrate the ability to properly negotiate a claim to conclusion.

This course is designed for:

  • Insurance Professionals in claims, underwriting, production, etc.
  • Adjusters and claims handlers for insurance carriers and independent companies.
  • Third party administrators
  • Self-insured companies
  • Others who are responsible for investigating, evaluating and negotiating casualty claims

Course Outline: 

 

Auto Examiner

Picture of a broken car
Course information
Price

$1,695.00

Duration

1 week

Click on a date below to register for an upcoming virtual course:

May 3-7, 2021
June 7-11, 2021
July 12-16, 2021
August 9-13, 2021
September 13-17, 2021
October 4-8, 2021
November 1-5, 2021
Nov 29 - Dec 3, 2021

Please check back if your course is not yet open for registration

Presentation combines classroom lecture, visual aids, and hands-on exercises. This program is performance-based; students perform practice estimates on each section of the vehicle (front, side, and rear impacts on outer body components). Each practice estimate is reviewed by the instructor at the vehicle, culminating in a graded test estimate.

Pre-written estimates are reviewed for content and accuracy.

Graduates of this program will be able to perform damage estimates on outer body panels of cars, light trucks, vans and SUV’s, and recognize signs of structural misalignment and damage to the most commonly damaged mechanical systems. Those charged with reviewing pre-written estimates from a remote location will gain tremendous effectiveness through hands on identification of vehicle parts and systems, and experiencing the estimating process. This includes engine and suspension system, component repair, structural realignment, vehicle identification, and basic estimating information.

Students learn how to calculate sheet metal and aluminum repair time.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

 

Tractor Trailer Estimatics

Picture of semi truck on road
Course information
Price

$1,695.00

Duration

5 days

Click on a date below to register for an upcoming virtual course:

August 30-September 3, 2021
October 25-29, 2021

Please check back if your course is not yet open for registration

This 5 day course includes collision repair, paint, DEF systems and the latest information on hybrid and electric semi trucks.

This course begins with an emphasis on tractors, nomenclature, estimating guides, suspensions, cab and body construction, frames, fifth wheels, diesel engines and wear items. The course covers the construction and design of trailers.  Also emphasized are frames, sub-frames and panel repairs, mechanical, electrical and refrigeration trailer applications.

Students spend half a day in class and the other half at at a semi truck shop. Transportation is provided to and from truck shops where students see actual truck repairs as they write estimates on actual damaged semi trucks.

Computers equipped with truck estimating software will be used throughout the course to generate estimates.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

 

PDR Tech Certification

Picture of laptop screen and various tools
Course information
Price

$599-$1199

Duration

1/2 day

Call for details


Certification testing is available during the dates listed, or by appointment. Please contact Vale Training Solutions to schedule your appointment, 1-817-633-4800.

Continuing Education Units:  N/A

Frequently Asked Questions:

Where can I find additional PDR training?

Please contact National Alliance for Paintless Dent Repair Technicians (NAPDRT) at www.napdrt.org or PDR Nation at www.pdrnation.com .

Do I need to bring lights?

Tools and lighting will not be supplied. Technician should bring the necessary tools, lighting (with power converter if needed), buffer, sanding blocks, etc. In short, the technician should prepare as if going to a storm site. AC power sources are supplied.

How many levels can I test for per test date?

You may only test for one level per test date.

What types of panels will we be tested on?

Participants will be tested on late-model domestic hoods, deck lids and doors mounted to fixed stands. Aluminum panels may be of imported manufacture.

What if I fail to pass a level?

Should any part of the testing in the Craftsman or Master Craftsman category not be completed to a satisfactory level, the candidate may apply the passed segments of that testing to one lower proficiency level rating, provided all the criteria of that second (lower) level are satisfied. Example: Candidate passes first two criteria of the Craftsman level but fails the third criteria will qualify for Journeyman status with no more testing. Failing one test segment, a candidate testing for Master Craftsman level may apply successful test segments to Craftsman level, and complete the test to satisfy Craftsman level criteria. You may drop down one time only. Should any part of the second (lower) tier of testing result in a no-pass, a certificate will not be awarded.

Where is the testing conducted?

Vale Training Solutions, 2424 E Randol Mill Road, Arlington, Texas 76011

When are PDR Test dates scheduled?

Dates are scheduled on an as needed basis – please call 1-817-633-4800 to arrange for a test date.

What levels of testing are there?

Journeyman, Craftsman, Master Craftsman

What type of certification will be presented if successfully completed?

Successful participants will be awarded a certificate and wallet sized I. D. card reflecting the level of demonstrated proficiency. Your name and certification number will be listed on the Vale website with your permission.

When can I test for the next level?

Candidates wishing to return for testing to upgrade their status to a higher level may do so on the next available test program date at Vale Training Solutions in Arlington, Texas.

Is there a class limit?

5 per session

What tools do I need to bring?

You should prepare as if going to a storm site. AC power sources are supplied.

Will there be buffing?

Yes

Auto Estimatics®

Picture of man inspecting care with tablet


Course information
Price

$2,695.00

Duration

2 weeks

Click on a date below to register for an upcoming virtual course:

May 3-14, 2021
June 7-18, 2021
July 12-23, 2021
August 9-20, 2021
September 13-24, 2021
October 4-15, 2021
November 1-12, 2021
Nov 29-Dec 10, 2021

Please check back if your selected course is not yet open for registration

The course content follows the Estimatics® Course Syllabus using electronic estimating systems to practice assigned estimates following topics covered in class.

Our hands-on approach uses cutaways, visual aids and a large inventory of late model damaged vehicles. This enables the student to generate damage estimates beginning on the first day of class. Progressing in difficulty, each estimate is reviewed and discussed. More complex front, side and rear impact estimates are graded so the student learns a variety of realistic estimating skills.

Emphasis is given to new generation vehicles and the new products, materials, and accessories being manufactured today.

After successfully completing this course, the student will have the skills and knowledge to prepare a complete and accurate electronic estimate using automated system data as well as practical repair formulas and structural analysis methods.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Audience:

This two-week course is designed for those in the insurance and collision repair industries that will use an automated estimating program to produce damage estimates. This course is offered for the student with limited experience who will be generating thorough and accurate automated estimates from minor to complex collision and comprehensive damages. 
Vale is an authorized trainer for Audatex, CCC ONE, and Mitchell UltraMate programs. 
Students attending this course will be trained in the STAR 2000 Program used for structural damage documentation and calculations.

 PreReqs:

Attendees must be capable of operating Windows-based programs. Sponsors will need to indicate estimating software selection at the time of Registration.

Syllabus:

Vehicle Identification What To Look For and Where 
Damage Estimating Resources Automated Estimating Programs Procedures, Parts, Allowances Estimating Procedures, Sequence Early Models 
Component Repair Industry Repair Standards Metal and Plastic Repairs Repair/Replace Formula 
Refinishing Types and Procedures 
Structural Realignment Unibody and Conventional Frames STAR 2000 Program Structural Aluminum 
Inner Structure Components, Repair Procedures 
Passenger Restraint Systems Air Bags, Seat Belts 
Interior Parts Seats, Dash 
Alternative Parts Sources and Uses
Storm Damages Water, Flood, and Hail 
Estimating Exercises Demonstrate Skills on Front, Side and Rear Impacts 
Total Losses What to Look For
New Generation Vehicles Hybrid Cars Fiber Optics Electronics 
This course uses the latest versions of: Audatex™, CCC ONE™, and Mitchell UltraMate™.