UAS Operator Certification Course

UAS Operator Certification

 

Two options for UAS Certification training
  • Option 1 - bring your own equipment

    This course that covers the techniques and best practices required to safely and successfully utilize drones for inspection purposes. Every aspect of operations is covered, from equipment, preflight planning and legal compliance to operational procedures, flight training, and data collection. We will work through the entire mission cycle, starting with legal compliance, planning, and then pre and post flight operations.

    Duration: 4 Days

  • Option 2 - includes the purchase of an aircraft equipment bundle

    This course that covers the techniques and best practices required to safely and successfully utilize drones for inspection purposes. Every aspect of operations is covered, from equipment, preflight planning and legal compliance to operational procedures, flight training, and data collection. We will work through the entire mission cycle, starting with legal compliance, planning, and then pre and post flight operations.

    UAS equipment bundle includes everything you will need to safely conduct aerial inspections.

    Duration: 4 Days

Anyone who will be flying UAS for aerial inspections of roofs or buildings should be UAS Operator Certified.

Doug Dell

Vale Training Solutions

Vice President

X

Advanced roofing certification

Picture of broken roof
Course information
Price

$1595.00

Duration

4 Days

Check back for future scheduled courses


The course reviews proper methods for completing research and analysis on roofs before and after inspection.

80% of insurance losses today are building envelope related, specifically in the area of residential and commercial roofing issues. To process these claims quickly and accurately, it is essential for property adjusters and appraisers to have a qualitative understanding of assessment considerations specific to roofing systems.  To meet this need, Vale Training and EFI Global, a leading engineering and fire investigation, environmental and technical consultancy, have teamed together to create the Vale Advanced Roofing Certification program.

How to become certified

This advanced level program is designed for property damage estimators and appraisers with prior property experience and industry related education such as attendance at seminars or industry classes within the roof estimating, roof construction, fall protection or property damage assessment.

The course and exam

EFI Global Professional Engineers (PEs) and Registered Roof Consultants (RRCs) provide the technical content and instruction for the 4-day course with detailed information on steep and low slope roofs, including construction, coverings, wind-hail storm damage assessment, weathering and mechanical damage, damage estimating, product identification and repair methods.  The program covers Damage Assessment techniques such as moisture migration and energy basics and testing.  The qualitative analysis techniques covered include IR Thermography, Lab Testing, Cores, Spray rack testing and Roof uplift testing. 

For hands-on experience, this course also includes simulated hail mockups and use of a hail cannon to illustrate impact dynamics on different roofing systems.

Following the course, participants must successfully pass a 3 hour, 50 question multiple-choice exam to become certified.  A recertification assessment will be required every three years.

Questions?

For more information, contact Vale Training at 817-633-4800.

 

Commercial Adjusting

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Course information
Price

$1,695.00

Duration

1 week

Click on a date below to register:

July 12-16, 2021
October 18-22, 2021

Please check back if your course is not yet open for registration

This course begins with an analysis of standard commercial property coverage forms with a focus on the Building and Personal Property Coverage Form, Covered Causes of Loss Forms, and Businessowners Coverage Form.  The discussion will also include a review of the commercial property declarations, conditions, and frequently seen endorsements.  Other subjects covered in class will consist of the preparation of narrative reports and a statement of loss for commercial property claims.

Later in the week we analyze the Business Income coverage forms.  Topics include basic accounting terms and principles, and a review of a profit and loss statement and other related documents.  Students will receive an introduction to calculating small business income and extra expense losses.

Class projects include claim scenarios on business property and business income losses.  The scenarios are used to illustrate key points and provides the opportunity for practical application of the concepts learned in class.  These case study assignments provide a hands-on experience that provides students with the confidence to handle commercial property claims.

At the conclusion of the course students will be able to read and apply standard ISO™ commercial building and business property coverages. They will understand the principles of business income coverage, determine the necessary documents needed to support a business income loss, and understand how to calculate the payment for limited business income losses.

Note:  This course does not provide instruction on commercial property construction, damage assessment, or estimating.

Continuing Education Units:

Continuing education credits are not currently available for this course.  Please contact Vale for details.

Audience:

This one-week course is designed for the property adjuster who needs a working knowledge of ISO’s™ Commercial Property, Businessowners, and Business Income coverages, and needs to learn how a business income loss is calculated.

PreReqs:

None.

Course Topics: 

Commercial Property Forms
Business Owners Form
Business Income Coverage Forms
Common Endorsements
Narrative Report and Statement of Loss
Commercial Property Coverage Projects
Business Income Definitions, Terms, and Concepts
Understanding the Profit and Loss Statement
Business Income Case Studies
Course Reference Materials and Calculators

 

 

Commercial Estimating

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Course information
Price

$1,695.00

Duration

1 week

Click on a date below to register:

July 19-23, 2021
October 25-29, 2021

Please check back if your course is not yet open for registration

This course provides an introduction to common construction methods and materials used in modern commercial buildings.  Topics include concrete and masonry construction, wood and metal framing, and commercial windows and doors.  Interior finishes and mechanical systems are also reviewed.

Throughout the week, students are introduced to terminology, material identification, damage assessment and repairs of the various structural components of the building.  Class exercises include preparing estimates based on given damage scenarios, as well as hands-on practice using Vale’s facility.

Additional costs associated with commercial building estimates are also considered, such as demolition, debris removal, equipment rental, temporary protection, and other general conditions.  The role of engineers, building consultants, and other experts is discussed.

Upon successful completion of this course, the student will have the basic knowledge to review or prepare an estimate involving damage to common commercial building materials.

Note:  This course does not teach coverage analysis or how to assess a business income loss.

Continuing Education Units:

Continuing education credits are not currently available for this course.  Please contact Vale to inquire.

Audience:

This one-week course is designed for the individual who is required to produce or review structural damage repair estimates on commercial buildings. The emphasis is on buildings of four stories or less.

PreReqs:

Candidates should have some familiarity with the electronic estimating software of their choice (Xactimate, Symbility, Simsol, etc.).    An understanding of residential building materials and construction is also helpful, but is not required.

Course Topics: 

General Conditions
Masonry and Concrete
Wood and Metal Framing
Roof and Wall Materials 
Doors, Windows, and Glass
Interior Finishes
Mechanical Systems
Daily Scoping and Estimating Exercises

Flood Adjusting

Picture of flooded neighborhood
Course information
Price

$1,195.00

Duration

3.5 days

Call 817-633-4800 for details


This 3.5 day course is designed to aid adjusters in understanding the unique differences in NFIP flood policies and assist them in completely handling a claim file in the desired manner.

Vale Training Solutions has consulted with the top NFIP industry professionals, FEMA, and Independent Adjusting Firms in development of our flood training curriculum.

Our curriculum has proven results and our graduates possess the necessary skills:

  • To meet the demands of the WYOs and the National Flood Insurance Program
  • To reduce flood claim cycle time through software proficiency and lower claim revisions rates
  • To ensure the future success of the NFIP by focusing on current customer service and ethics issues
  • To provide the NFIP policy holder with best possible flood claims experience

 Vale flood graduates learn through a variety of teaching methods which include:

  • Classroom instruction taught by a certified NFIP professional
  • Hands on learning in our mock flood house
  • Peer to Peer learning
  • Role playing to develop useful soft skill techniques
  • Daily tests to track progress, a final exam to demonstrate comprehension of subject matter and must submit a completed flood claim that passes review in order to receive Vale certification

 Vale Flood Training offers customization of our flood curriculum to meet your specific needs including:

  • Claims Software
  • Specific client requirements
  • Solutions to address specific training concerns

This course includes information taken directly from the National Flood insurance Program Adjuster Claims Manual revised January 2010. The course will deal with basic adjustment issues and NFIP forms and documents. It will address the three different claims settlement procedures as they apply to single family owner occupied residences, manufactured or mobile homes and travel trailers, and two, three or four family dwellings that do not qualify for replacement cost coverage and buildings that are not used exclusively for single family residences.

Additional consideration will be given to other basic issues like additions and extensions, basements, contents and proper application of depreciation. Students will learn to file the ‘Primary Damage Assessment Form’, the Non-Waiver Form and the ‘Proof of Loss’.  Attention will also be given to repair vs. replacement, overhead and profit and settling losses where the SFIP (Standard Flood Insurance Policy) is either primary or secondary insurance.

The form section will address the Flood Questionnaire, the Preliminary Report, and the Advance Payment Request. This course will also address the Statement as to Full Cost of Repair or Replacement, the Cause of Loss and Subrogation form, and NFIP Final Report.

Instruction on ‘Special Adjustment Issues – Students will discuss HVAC and solar panel issues, bailee goods, boathouses, carpeting and drapery, and cisterns.

Attention will be given to Closed Basin Lakes, Continuous Lake Flooding and the Coastal Barrier Resources System. Additionally the course will deal with substantial improvement, condemnation and the proper handling of commercial losses. This course is designed to address all the issues typically confronting flood adjusters from ‘Repetitive Loss’ to ‘Reformation’ and ‘Stock Losses’ under the General Property Form.

At its conclusion students will be better prepared to properly investigate and have a more thorough understanding of their responsibilities to FEMA and the NFIP.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Audience:

All NFIP Certified Adjusters

PreReqs:

None

Syllabus:

Basic Adjustment Issues

Loss Settlement

Additions and Extensions

Preliminary Damage Assessment Report

Advanced Payments

Basements and Contents Coverage

Contents Manipulation

Depreciation

Evidence of Loss Flood Definition

Improvements and Betterments

Lease Agreements/Insurable Interest

Non – Waiver Agreement

Other Insurance Clause and Settlement

Residential Condominium Association Policy (RCBAP)

Limits of Liability           

Overhead and Profit

Pollution Control                    

Proof of Loss            

Repair vs. Replacement  

Remediation, Drying, Emergency Services

Replacement Cost Coverage

Reservation of Rights

Reserves and Salvage         

Special Loss Settlement

NFIP Forms and Documents

Flood Questionnaire

Adjuster Preliminary Damage Assessment

Preliminary Report

Advance Payment Request

Proof of Loss

Settlement as to Full Cost of Repair or Replacement

Cause of Loss and Subrogation

NFIP Final Report

Special Adjustment Issues

Air Conditioning and Solar Heating Elements

Bailee Goods

Boathouses; Non – Boathouse Parts  

Carpets and Drapes

Cisterns

Closed Basin Lakes and Continuous Lake Flooding

Coastal Barrier Resources System  

Commercial Losses

Condemnation of Property

Special Settlement Issues

Condo Unit Owner Dwelling Form and Personal Property

Assessment Coverage

Constructive Total Loss

Decks

Elevated Buildings

Attached Garages

Detached Garages

Covered Property in Basements

Erosion and Wave Wash

Fiberboard Sheathing/Blackboard

Additional Special Settlement Issues

Food in Freezers

Foundations

Walk-in Freezers

Garages and Policies

Ice and Debris Impact Damage

Manufactured (Mobile) Homes and Travel Trailers

Special Mudflow Issues

Property Removed to Safety

Final Special Settlement Issues

Reformation of Coverage

Repetitive Loss Structures and Previous Claims

Additional Non-Covered Property

Stock (Personal Property) Losses Under the General Property Form

Swimming Pools, Hot Tubs and Spas

Travel Trailers and Blinds

Mildew or Mold Coverage

Water Softeners and Pumps

California Earthquake

Picture of earthquake damage
Course information
Price

$249.00

Duration

1 day

Call 817-633-4800 for details


Beginning with the California Earthquake Authority (CEA) claims investigation procedures guidelines, participants learn the definition of an earthquake and how one is measured. They also review the four policy types defined by the CEA: Homeowners, Renters, Mobile Home and Condominium. 

Scoping and inspection techniques are covered for foundations, walls, roofs, chimneys, crawl spaces and mechanical systems. Cosmetic damages, new versus existing damage, code requirements, measurement and repairability are emphasized. Participants also learn the procedures of the California Earthquake Claims Mediation Program, FEMA and U.S. Small Business roles in serving earthquake victims. 

Following successful program completion, students are awarded a certificate reflecting their accomplishment. This certificate is valid for 3 years.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Audience:

When an earthquake occurs, families depend on trained adjusters to evaluate property damage. Now, this training is not only beneficial, but required by law. New state regulations have been recently adopted which govern the training of insurance adjusters in evaluating damage caused by an earthquake. Candidates for accreditation include company and independent insurance adjusters, claims examiners and claim supervisors of admitted and non-admitted insurers.

PreReqs:

Participants, if licensed as a company or as an individual, are asked to sign a responsibility statement that they are certified per the Fair Claims Settlement Regulations.

Syllabus:

CA Fair Claims Settlement Practices 
Code of Regulations, Title 10 Subchapter 7.5 Section 2695.1-14 

Earthquakes
 
What are they and how are they measured 
Seismic events in California 
Lessons from the Northridge event 

Basic Earthquake Policies
 
Homeowners, Renters, Mobile Home,Commercial, Condominium Review and Analysis 

Engineers and Experts
 
CUREE Publication QED-02 
Working with Engineers 

Scoping the Loss
 
Tools for Inspections 
Foundations, walls, roofs, chimneys, mechanical, cosmetic damage, codes and upgrades
Repairability Analysis 
Subsequent Damage 
Safety Precautions 

Mediation Programs
 
Insurance Code Section 2696.1-10 
What, How, Who Procedures 

Earthquake Victims Programs
 
FEMA U.S. 
Small Business Administration 

Unaccredited Adjusters
 
Requirements

Residential Examiner

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Course information
Price

$1695.00

Duration

1 week virtual course

Click on a date below to register:

June 28-July 2, 2021
August 20-September 3, 2021

Please check back if your course is not yet open for registration

Designed for:
The Residential Examiner course is a 1-week class focused on teaching file reviewers, desk adjusters, and examiners how to review completed estimates on damaged residential buildings which have been prepared by other adjusters or contractors.

Key Learning Objective:
Classroom discussion focuses on identifying common building materials, resolving scoping issues, and analyzing claim estimates for property claims. While students do not write estimates in this course, real claim estimates are used to help prepare desk adjusters to find common errors made by field adjusters and contractors relating to misidentifying building materials, mistakes in measuring, misapplication of estimating software, and other scoping errors. In addition, attendees will get an introduction to proper water mitigation techniques.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Syllabus:

Introduction
Scoping defined, estimate sequence, diagrams, photographs. 
Construction trades, calculating debris removal, and application of minimum charges.

Interior 
Drywall, textures, paint, paneling, moldings, cabinets, countertops.  
Types of materials and pricing factors.

Doors, Windows, Glass 
Types of materials and pricing factors. 

Flooring 
Wood, carpet, and vinyl. 
Guidelines for drying floors.

Exterior 
Roofing, exterior claddings, fences, insulation. 

Estimate Sequence
 
The importance of sorting estimates.

Water Mitigation 101 
Classes and categories of water damage, principles of drying, assessing mitigation invoices. 

Estimating Platforms 101
Key differences in major platforms.

Residential Estimating

Picture of man using measuring tape
Course information
Price

$2,695.00

Duration

2 weeks

Upcoming dates to register:

May 10-21, 2021
June 14-25, 2021
July 19-30, 2021
August 16-27, 2021
Sept 20- Oct 1, 2021
October 11-22, 2021
November 8-19, 2021
December 6-17, 2021

Please check back if your course is not yet open for registration

This two week course is part 2 of the 3 week Property Adjusting course. The best value is to enroll in the full 3 week course.

Designed for: Designed for the field adjuster, desk examiner, public adjuster and restoration contractor handling all levels of dwelling damage estimating.

Key Learning Objective: This two-week class teaches students how to scope and prepare thorough and accurate estimates on residential dwelling damage using their choice of leading automated estimating systems. All phases of residential construction are introduced including framing, windows and doors, interior and exterior finishes, roofing and mechanical systems. Class discussion includes material identification, nomenclature, measurement, damages, repair versus replacement, and unit cost analyses. Hands-on scoping and estimating exercises are incorporated into the instruction.

The emphasis is on learning to prepare complete, detailed and accurate estimates on damaged dwellings. After successfully completing this course, the student will have the skills and knowledge to prepare a complete and accurate electronic estimate for minor to moderate interior and exterior residential dwelling damage.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Prerequisites:

Attendees must be capable of operating Windows-based programs. Sponsors will need to indicate estimating program selection at the time of Registration.

Syllabus:

Introduction 
Definitions, Estimating, Scoping 
Diagramming, Trades, Tools 

Rough Carpentry
 
Floors, Walls, Roofs 

Interior
 
Plaster, Drywall, Ceilings, Paneling 

Millwork
 
Trim, Cabinets, Countertops, Stairs

Doors, Windows, Glass
 
Types and Materials 

Flooring
 
Wood, Tile, Vinyl, Carpet 

Decorating
 
Paint, Wallpaper 
Restoration, Deodorizing 

Exterior
 
Siding, Trim, Soffits 
Gutters, Fences 

Roofing
 
Roof Styles, Materials 
Measurements 

Masonry
 
Concrete, Block, Brick 
Chimneys, Stucco 

HVAC
 
Types, Insulation, Ductwork 

Plumbing
 
Rough and Finish 
Water Heaters 
Supply, Containment, Drain 

Electrical
 
Service, Fixtures 

Damages
 
Estimating exercises that cover damages resulting from fire, water, wind, hail, hurricanes, collision and ensuing losses. 

This course uses the latest versions of:
 

PowerClaim
Simsol
Symbility
Xactimate

Property Adjusting

Picture of kitchen with fire damage
Course information
Price

$3,695.00

Duration

3 weeks

Upcoming dates to register:

March 1-19, 2021
May 3-21, 2021
June 7-25, 2021
July 12-30, 2021
August 9-27, 2021
September 13-October 1, 2021
October 4-22, 2021
November 1-19, 2021
Nov 29-Dec 17, 2021

Please check back if your course is not yet open for registration

An intensive three-week course on property insurance coverage, property claims adjusting, and scoping and estimating residential dwelling damage.  It is designed for entry-level and experienced students who must be able to understand and apply policy language from standard Homeowners and Dwelling policies as they relate to investigating and handling property claims. 

The course includes the application of construction estimating concepts to residential building damages.  Students prepare estimates on the latest versions of the industry’s leading electronic estimating systems.

Strong emphasis is placed on learning how to read and apply the language in the ISO Homeowners (HO3) policy. Throughout the course, coverage application and structural estimating are integrated using workshops and claim scenarios to challenge the students to apply what they learn.

The student will learn to prepare damage estimates on their choice of electronic estimating systems, practice reporting and produce statements of loss just as they would in the real world of property claims adjusting. Arson, fraud, documentation techniques, reporting formats and good faith handling are also emphasized.

Upon successful completion the student will have the skills to analyze and apply property coverages, be able to investigate the cause of loss, prepare an electronic estimate, prepare a report package and negotiate and settle property losses.

Continuing Education Units:

This course may be available for Continuing Education credits, please contact Vale for details.

Audience:

Entry-level adjusters and claim service representatives who will be assigned property losses involving Homeowner, Dwelling, and Condominium policies. 

Individuals with limited experience who will become catastrophe adjusters handling weather-related property losses resulting from hail, wind and/or water damage.

PreReqs:

Attendees must be capable of operating Windows-based programs. Sponsors will need to indicate estimating program selection at the time of Registration.

Syllabus:

Insurance Basics 
Insurance Principles 
Policy Structure 
Provisions Common to Property Policies 

Contracts
 
Elements of a Legal Contract 
Distinct Characteristics of an Insurance Agreement
Rules for Interpreting policies 

Property Coverages
 
Dwelling and Other Structures
Personal Property
Loss of Use 
Additional Coverages 
Selected Endorsements 

Causes of Loss
 
Open Peril vs.. Named Perils 
Analysis of Specific Perils 
Court Cases 

Adjusting Losses
 
Duties After a Loss 
Determining Value and Loss 
Apportionment of Losses 
Resolving Coverage Issues
Negotiation and Settlement 
Subrogation/Dispute Resolution 

Investigation 
Theft/Fraud Indicators 
Photos & Diagrams 

Projects
 
Workshops on Coverage 
Loss Scenarios 
Testing and Evaluation 

Reporting
 
Documentation of Events 
Captioned Reports 
Statement of Loss Format 

Good Faith Claims Handling
 
Avoiding Bad Faith 

Structural Estimating Introduction
 
Material Identification, Scoping, Estimating
Diagramming, Trades, Tools 

Rough Carpentry
 
Floors, Walls, Roofs 

Interior
 
Plaster, Drywall, Ceilings, Paneling 

Millwork
 
Trim, Cabinets, Countertops, Stairs

Doors, Windows, Glass
 
Types and Materials 

Flooring
 
Wood, Tile, Vinyl, Carpet 

Decorating
 
Paint, Wallpaper 
Restoration, Deodorizing 

Exterior
 
Siding, Trim, Soffits 
Gutters, Fences 

Roofing
 
Roof Styles, Materials 
Measurements 

Masonry
 
Concrete, Block, Brick 
Chimneys, Stucco 

HVAC
 
Types, Insulation, Ductwork 

Plumbing
 
Rough and Finish 
Water Heaters 
Supply, Containment, Drain 

Electrical
 
Service, Fixtures 

Damages
 
Estimating exercises that cover damages resulting from fire, water, wind, hail, hurricanes, collision and ensuing losses. 

Students who enroll in this course may use the latest versions of: 

PowerClaim
Simsol
Symbility
Xactimate